Customer Care Network

AFTER-SALES SERVICE

SHENZHEN LE MEDICAL TECHNOLOGY CO., LTD.

ZIP CODE:518108
FAX/TEL:+86 755 2346 4630
E-MAIL:sales@le-dream.com
ADDRESS:

5/F, Block A, Xinyongfeng Industrial Park, No.2 Tianbao Road, Yingrenshi Community, Shiyan Subdistrict, Baoan District, Shenzhen, Guangdong, China.

Customer Support

Ensure optimal performance and longevity of your systems. Contact the LE Med team for immediate remote resolution from our senior engineers.

Health Data Science
Technical Assistance
Education Services
Product Guarantee
Cybersecurity & Risk Management

Health Data Science

Today, the medical industry is no longer an island of information. Data connectivity has become more...

  • Risk control procedures throughout the product life cycle to ensure that network security risks are correctly identified and prevented during equipment design, production and clinical use
  • Program interactivity designed in strict compliance with IHE standards.

Technical Assistance

Remote and on-site support helps users keep equipment stable and quickly restore normal work.

  • Professional engineers provide timely troubleshooting and operation guidance.
  • Service records and feedback help improve product reliability and user experience.

Education Services

Structured training helps teams master product operation, maintenance and common workflows.

  • Customized product training for clinical and technical teams.
  • Clear materials support daily operation and after-sales maintenance.

Product Guarantee

Reliable quality control and service response protect the long-term use of medical devices.

  • Standardized warranty service and spare parts support.
  • Maintenance recommendations reduce downtime and operating risk.

Cybersecurity & Risk Management

Security management is integrated into product design, use and service processes.

  • Data access, communication and system updates follow strict control procedures.
  • Continuous risk review keeps products aligned with information security needs.

Service Center

Contact Service